Frequently asked questions

Answers to the questions we hear most. Still need help? Write to info@grammitraconnect.com.

Booking

Send "Hi" on WhatsApp to +91 73866 08886, or make a WhatsApp call to the same number. Choose your language, then the service, your village, the date and time, and answer a few questions about the work.

Yes. Booking by WhatsApp chat and WhatsApp call is open 24 hours a day, 7 days a week. The provider comes at the date and time you choose.

No. All you need is WhatsApp — a chat or a WhatsApp call.

Only after you approve it on WhatsApp. Nothing is booked before you say yes.

Send "Hi" on WhatsApp or make a WhatsApp call to +91 73866 08886 and ask for your booking status. We also send updates on WhatsApp as your booking moves forward.

Yes. Type "cancel" in the WhatsApp chat, or tell us on the WhatsApp call, and choose the booking you want to cancel.

We tell you on WhatsApp. You can choose another date or time, and our team keeps looking for a provider for you.

No. Bookings are taken only on WhatsApp — by chat or by WhatsApp call. Open WhatsApp, open the chat with +91 73866 08886 and tap the call button.

Services and area

JCB, Tractor, Earth-moving machinery, Fabrication, Plumbing, Carpenter and Labour. Machines come with an operator.

The 20 villages of the Murki Hub & Nearby cluster. The Aurad, Kamalnagar, Udgir Border and Outer Ring areas are coming soon.

Independent local service providers who are registered in person by our field agents. GramMitra Connect arranges the booking; the provider carries out the work.

Languages, safety and privacy

English, Kannada, Marathi and Hindi, in the WhatsApp chat and on WhatsApp calls. Type or say "language" at any time to switch.

Two 6-digit codes we send you on WhatsApp. Give the Start Work Code to the provider only when they are with you and ready to begin, and the Completion Code only when you agree the work is finished.

Only with the provider appointed to your booking, so they can reach you. Providers who are only checking whether they are free see the village and the work, not your number.

Type "help" in the WhatsApp chat or ask on the WhatsApp call, and our team will contact you. You can also write to info@grammitraconnect.com.

For providers

Write to info@grammitraconnect.com with your name, village and the service you offer. Our field agent will visit you to register your details.